FAQ: Monsters of the City for 5E RPG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will Monsters of Feyland and Monsters of the Underworld be available as add-ons?


Last updated: January 14, 2020 10:15

What's the difference between the prints from DriveThruRPG and the Kickstarters?

The quality of the Kickstarter prints is extremely high. Bright, bold colors on expensive high quality paper. We usually use a small printing house in Washington State (United States).

Last updated: January 14, 2020 16:27

Why are hardcover copies of Monsters of Feyland and Monsters of the Underworld expensive?

1) Small limited runs of hardcovers are expensive 2) We’re a Canadian company but we deal mostly in USD. That’s about a 30% difference for art, layout, printing, etc. 3) We go out of our way to make the first few levels very affordable. If you do back the project for the City book and we reach the stretch goal, you’re getting a great deal.

Last updated: January 14, 2020 14:41

Do all the physical copies of Monsters of the City become hardcover if the hardcover Stretch Goal is reached?


Last updated: February 09, 2020 10:18

Can you send the older PDFs earlier?

Yes, after the Backerkit.

Last updated: February 04, 2020 19:11

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us